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How do I add a DKIM record?

DKIM, like SPF, is a standard for authenticating a specific aspect of the email sending process. The premise of DKIM is to check that an email actually comes from the domain or sender it claims to have been sent from and whether it has been altered in any way in transit.

Specifically, DKIM (DomainKeys Identified Mail), provides a basis for distinguishing which mail is legitimate. A DKIM signature is placed in the header of emails sent by WaoPress mail servers, so that the receiving mail server can validate the signature using a public cryptographic key (2048 bits). It is added as a TXT record in the DNS section of the administration panel.

DKIM does not directly mean that all emails are delivered. However, it provides the receiving mail server with more information so that it can make a more informed decision on how best to handle the mail, our platform creates DKIM records by default but you may need to create third-party ones.

Adding third-party DKIM records:

If, on the other hand, you are going to use the email services of platforms such as Gmail, Outlook, Zoho and others, you will have to manually enter these records, for which you must request the records from your provider and follow the steps below:

  1. Go to the administration panel of the domain server in question.
  2. Click on the Manage DNS option under the Domain Names section
  3. Create the respective dns record
  4. Confirm the registration by clicking on Update DNS as you can see in the following video:
Watch video

The signature will be immediately added to the emails sent from the mailboxes of the selected domain. We will have automatically added a DNS record, but you may have to wait a few minutes for it to resolve for the DKIM to become effective.

From here on it’s all done: your emails will use DKIM as a method to authenticate the email.

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